|You are our partner in your child’s learning experience at Waterbabies.||WHY WE’RE HERE
Waterbabies Swim School exists to develop safe, confident, and effective swimmers. You are our partner in making swimming a skill for life for your child. Our policies have been developed to create the necessary conditions for your child’s optimal and safe learning.
|Your prior agreement is necessary before your child begins instruction at Waterbabies Swim School.||WHAT WE NEED FROM YOU
We request your cooperation and require your agreement with our policies below as a precondition of your child’s enrollment at Waterbabies Swim School.
|You must remain at the school during your child’s lesson.||HELP US KEEP OUR POOL SAFE
The designated, responsible adult must remain at the swim school during their swimmer’s lesson. Children may only enter the pool during their class time, upon being called in by their teacher.
Remove all band-aids; the pool should not be used if any open or bleeding wound is present. If your child has a fever or a contagious disease, please do not come to your lesson. Keep your child’s fingernails and toenails cut and filed.
|When your child is in the spa, you are responsible for his or her safety. No toys or equipment allowed in the spa.||Use of the spa
Children can drown without a sound. The designated, responsible adult must be at the spa location while their child is in the spa, giving 100% supervision. Teachers cannot see the spa from the pool, and are not responsible for the safety of any child before or after the lesson time. That means that you must pay total, ongoing attention to your child with no distractions such as phones, electronics, or conversations, etc.
Beware! The center of the spa is deep. The spa may only be used up to 20 minutes after lesson time, and is offered as a reward for a swimmer’s effort in class.
No toys or equipment allowed in the spa.
|LET’S CREATE A WELCOMING PLACE TOGETHER
We are delighted to host you in our relaxing garden setting. Please - no smoking, alcohol, glass containers, pets, or profanity. No food, drink, or gum-chewing is allowed during lesson time.
|Let’s ensure that all our Waterbabies swim in clean, hygienic water. All pool users should shower/rinse off first.||HELP US KEEP OUR POOL CLEAN
Swimmers under the age of three and a half, or swimmers who are not fully potty-trained, must wear two (2) swim diapers: one permanent swim diaper and one disposable swim diaper. “Fully potty trained” is defined as a child who reliably knows he or she needs to use the bathroom, and will ask to be excused from his or her lesson to go. Do not bring your child to swim class if he or she is experiencing intestinal distress or diarrhea. Swim diapers are available for sale in our office.
We understand that accidents happen but we are obligated to keep our pool clean and keep our facility operational. If your swimmer poops while in the pool and is not double-diapered—leading to fecal leakage and a subsequent pool closure—your account will be charged a $250 fee. Parents are expected to assist in cleaning leakage from contaminated areas, i.e. decks, toilets, waiting area, etc., and appropriately dispose of used diapers, towels, etc.
No metal hairclips, or bobby pins are allowed in the pool.
|Who your child learns to swim with is important to successful learning.||FOR EFFECTIVE LEARNING, WE GROUP SIMILAR SWIMMERS IN CLASSES TOGETHER
Similar swimmers are safer and learn more effectively. We group them together according to our best judgment. Your child might be more successful in a different class for several reasons: age, ability, instructor, class size, low enrollment etc., so we may request that you change into a different class. Also, as your child progresses, he or she may need to change levels in order to continue learning.
Once a session has begun, we do not permit you to make schedule changes unless there is a significant medical issue.
|Sometimes make-ups and changes are unavoidable. Here are your options.||
MISSED LESSONS, MAKE-UPS, AND REFUNDS
Consistency and repetition are the pillars of learning and skill acquisition. Your swimmer will be most successful by participating in his or her regular class every week. Make-up lessons are only permitted for illness.
If your child is ill, and cannot attend their regular class, you must call the office on the day of the lesson to inform us of this absence. Once your child is well, you may schedule a make-up lesson. You may do this up to 2 times per session and lesson credits must be used before the end of the session in which the absence occurs.
Make-up lessons are scheduled at the discretion of the office with input from teachers where needed. Considerations include: age, level, and teacher availability. Missed make-ups will not be rescheduled. Refunds are not given for missed classes unless there is a significant medical issue.
|Correctly fitted and properly adjusted goggles are a must for your swimmer.||
WE USE GOGGLES TO IMPROVE SWIMMER BODY POSITION
Goggles are not necessary for first time swimmers or Parent & Tot classes.